Aftercare

10 Years Peace of Mind

Enjoy a whole decade worth of peace of mind when you move into your brand new Damson Home.
Your dedicated Aftercare Manager will visit you within a few days of moving in to ensure you are happy with your new home and will be on hand for a whole two years to promptly address any unlikely issues that may arise. You will also have reassurance for a further eight years with structural cover, provided by our partners at ICW (International Construction Warranties Ltd).

You will forever be important to us, so please do stay in touch. Nothing makes us happier than hearing from old friends, or even better, getting reacquainted at our regular open days where you will always receive a warm welcome. For a comprehensive breakdown of all the features, items and areas included within your warranty such as appliances, fittings, finishes, and floor coverings, view the chart below.

1 YEAR

  • Settlement cracks and remedial paintwork
  • Kitchen appliances and whitegoods*
  • Natural shrinkage of timber doors and frames
  • Wall and floor tiles
  • Carpets and floor coverings

2 YEARS

  • Baths and showers
  • Toilets
  • Wash basins
  • Pipework and drainage
  • Boiler and Gas Central
  • Heating system*
  • Electrical system and security alarm
  • LED spotlights*
  • Windows and access doors
  • Kitchen units and fittings

UP TO 10 YEARS

  • Foundations and footings
  • Floors and staircases
  • Load bearing walls and partitions
  • Roof joists and trusses
  • Load bearing lintels, beams and girders
  • Roof and weatherproof coverings
  • Chimneys and flues
  • Floor decking and screeds

Please note: Items are not covered for damage caused by improper use, mistreatment or neglect.
*Extended warranty available.